WEC400 premium features and benefits


Electro-membrane technology uses positive & negative electrodes to filter out contaminants

Dual NDI module designed for sequential production & regeneration (no downtime)

Digital display panel simplifies setup, operational data & troubleshooting


Clean-In-Place (CIP) technology automatically removes accumulated contaminants

NaviLink Lite connector enables real-time Wi-Fi monitoring & control of system performance

Feedwater inlet connects to water lines at point of entry for whole-house water treatment
WEC400 QuickFacts
56.9cm W x 79.8cm H x 42.9cm D (22.4" W x 31.4" H x 16.9" D)
Product approvals
- NSF/ANSI 42
- Yes
- NSF/ANSI 61-G
- Yes
- NSF/ANSI 372
- Yes
- IAPMO Z6011
- No
- cETLus
- Yes
- FCC
- Yes
1 For the WEC600 only.
- Total Dissolved Solids (TDS)
- ≤ 300 ppm
- Temperature
- 3 - 38 °C (37.4 - 100.4 °F)
- Pressure2
- 250 - 462 kPa (36.3 - 67 PSI)
- pH
- 6.5 - 8.5
- Iron total
- ≤ 0.3 ppm
- Turbidity
- ≤ 0.5 NTU
- Total hardness (as CaCO3)
- ≤ 150 ppm
- Alkalinity (as CaCO3)
- ≤ 100 ppm
2 Install a pressure regulator in areas where the water pressure exceeds 462 kPa (67 PSI).
Item | WEC400 | |
---|---|---|
Dimensions | 56.9cm W x 79.8cm H x 42.9cm D (22.4" W x 31.4" H x 16.9" D) | |
Weight | 54.4 kg (120 lbs) | |
Installation location1 | Indoor | |
Power consumption | 0.22 kW | |
Power Supply | AC 120 V / 60 Hz | |
2.0 Amps | ||
Rated salt removal rate 300 ppm, 20 l/m (5.3 GPM), 20 °C (68 °F) | ≥ 60% | |
Rated recovery rate 20 l/m (5.3 GPM) in continuous operation | ≥ 85% | |
Installation pressure2 | ≤ 462 kPa (67 PSI) | |
Pressure drop at rated service flow 20 l/m (5.3 GPM) | ≤ 103 kPa (15 PSI) | |
Operating ambient temperature range | 3 - 38 °C (37.4 - 100.4 °F) | |
CIP solution tank3 | 5.7 l (1.5 gal) | |
Certification4 | NSF/ANSI 42, NSF/ANSI 61-G, NSF/ANSI 372, cETLus5, FCC |
2For more information, refer to “2.4 Installation Diagram” of the Installation and Operation Manual.
3The amount of CIP solution used during operation varies based on water demand and feedwater quality. For additional details, refer to "4.2 Refilling the CIP Solution" on page 41.
4For the WEC only.
5The WEC has been tested and certified by Intertek in accordance with CSA STD C22.2 No. 68.
Navien reserves the right to change specifications at any time without prior notice.
Housing
- Dimensions
- Ø13.0 x 56.4 mm (Ø5 x 22 inch)
- Weight
- 2.16 kg (4.76 lbs)
Cartridge
- Dimensions
- Ø6.9 x 50.7 mm (Ø3 x 20 inch)
- Weight
- 0.44 kg (0.97 lbs)
- Sediment Filter Cartridge Pore Size
- 10 μm
- Replacement Cycle1
- A replacement notification every 6 months, or as needed based on feedwater quality and usage1
Housing
- Dimensions
- Ø13.0 x 56.4 mm (Ø5 x 22 inch)
- Weight
- 2.16 kg (4.76 lbs)
Cartridge
- Dimensions
- Ø7.0 x 50.9 mm (Ø3 x 20 inch)
- Weight
- 0.68 kg (1.5 lbs)
- Post Carbon Block Filter Cartridge Pore Size
- 1 μm
- Replacement Cycle1
- A replacement notification every 6 months, or as needed based on feedwater quality and usage1
Limited Warranty Period | |||
Products | Labor | Parts Non-Registered | Parts Registered |
WEC Series (Residential) | 1 year | 3 years | 5 years |
*Residential use means a Single-Family Residence
Compare WEC models
WEC400 FAQs
How does WEC work?
The WEC system utilizes positive and negative electrodes with an electrical charge, known as electro-membrane technology, to greatly reduce total dissolved solids (TDS) hardness, and other contaminants at the water point-of-entry in the home. The dual-module system is designed for sequential production and regeneration. When the ion removal capacity is attained, polarization occurs, releasing collected ions into the wastewater. Simultaneously, the second module initiates service, while the first module enters regeneration mode.
Does WEC use salt?
No Salt.
What does WEC use to remove contaminants from water?
It uses an electro membrane technology.
The WEC removes contaminants from water by using polarity and reverse polarity to attract and release ions. This process is supported by the internal pump, which flushes the captured contaminants through the drain system.
If my power goes out, will I not be able to get water?
The WEC will automatically bypass and the home will still receive feedwater.
Is there any downtime for the WEC where I won’t get treated water?
During these states feedwater will be supplied instead of product water:
Regeneration Line CIP state, CIP state, CIP Flushing state, Error state, Module Protection state, and Offline mode.
If the WEC has an error or an issue, will I still get water?
Several errors will result in WEC being bypassed and the home receiving feedwater until the error is addressed. Some errors will still allow WEC to produce product water until the errors are addressed.
Can WEC work with any water heater?
Yes. The WEC works with most tankless water heaters as well as combi-boilers and tank-style water heaters.
How many GPM can WEC support at one time?
The recommended service flow rate is 5.3 GPM for max efficiency, but can work up to 10 GPM.
What are the differences between the two sizes of WEC?
Aside from price and weight, WEC600 is for water under 500 ppm total dissolved solids (TDS), and WEC400 is for water under 300 ppm TDS.
Does NaviLink work with WEC?
No, but WEC will come with NaviLink Lite.
What does NaviLink Lite allow me to do with WEC?
NaviLink Lite enables real-time monitoring of product information through your smart device (phone or tablet). This includes daily water usage and the quality of incoming/outgoing water based on TDS.
Can the WEC freeze in extremely cold temperatures?
WEC should not be exposed to extreme temperatures, both hot and cold. WEC will not perform as expected under freezing conditions and water may freeze within the lines and the unit. The ambient operational temperature minimum is 40 degrees Fahrenheit.
Do I have to clean the WEC?
Little maintenance is required with WEC. The Clean-in-Place (CIP) feature provides automatic self-cleaning that can be pre-programmed to a desired time to remove the contaminants that build up in the NDI module membranes.
What maintenance has to be done to the WEC?
Occasionally filling the CIP solution reservoir and replacing the pre-sediment filter and post carbon block filters.
How often does maintenance need to be done?
Depending on typical usage and water quality, based on a family of four, maintenance should occur every 50,000 gallons or every six (6) months.
Can I do the maintenance myself (homeowner)?
Navien recommends having a professional servicer to perform the maintenance service
Is there maintenance that the user MUST do themselves?
Occasionally adding the 50% citric acid solution to the CIP reservoir inside the unit may be performed by the homeowner, however, Navien always recommends maintenance to be performed by a professional service company.
Are there any liquids that need to be added to the WEC?
The Navien CIP Solution.
Where does a WEC get installed?
Indoors on a flat level surface at the municipal water point of entry.
What is the WEC footprint?
2.5’ x 2.5’
Do I need to hire someone to install a WEC?
Yes, WEC installation must be performed by a qualified installer.
Does it need a specific outlet?
The power supply required is AC 120 Volts / 60 Hertz.
Can it be installed anywhere?
WEC must only be installed indoors unexposed to the elements and on a flat surface.
Can it be installed in an attic?
Installation in the attic is possible, but the attic must be designed to support a minimum of 1000 lbs ((unit weight + two service personnel) x 2 times engineering factor) under any circumstances. It should also be sufficiently spacious for easy access during servicing and must include a drain.
What can the WEC connect to on the water line?
WEC-treated water can connect to all household appliances through the waterline.
Do I need any other water treatment solutions if I have a WEC?
Depending on your feedwater test you may need other water treatment systems to accompany the WEC. Please consult with you installing professional.
Will WEC help remove spots from dishes?
WEC will reduce spots from forming on water touching surfaces such as glass and stainless steel.
Will WEC make the water feel different when showering?
WEC will not make the water itself feel noticeably different, but it may make your skin feel slightly silky.
What other physical or visual benefits come from WEC?
WEC protects pipes and appliances from scale buildup and corrosion, and aids in preventing rust and spotting.
Are there any health benefits to using WEC?
The WEC reduces harmful contaminants while softening* the water hardness, providing safer drinking water for the whole family. Also, skin care and hair regimens may be enhanced with WEC and may improve cosmetic effectiveness.
*This product reduces the concentration of hardness minerals but does not necessarily produce soft water, defined as having <1 gpg hardness.
How loud is the WEC?
WEC is generally quiet but may produce some noise during flushing or regeneration, staying below 50 decibels. It's quieter than a dishwasher, even during regeneration.
What are the cosmetic benefits?
Hard water has negative impacts on your skin both in the short and long term, because harness minerals like iron, calcium, and magnesium can irritate and dry your skin and form free radicals that are known to breakdown collagen. Hard water will also make hair appear dull and can lead to an itchy scalp. WEC greatly reduces these hard water minerals without salt providing better water for improved appearance of hair, skin, and makeup application.