Contractor Support is Crucial!
Even with the best equipment, sometimes things may not go as planned. That’s why Navien has staffed two world-class support centers with live technicians to make sure you get the help you need, when you need it.
Coast-to-Coast Coverage — 7 days/week, 363 days per year
(Closed Christmas Day and New Year Day)
Monday - Friday
- Pacific: 5 am - 6 pm
- Mountain: 6 am - 7 pm
- Central: 7 am - 8 pm
- Eastern: 8 am - 9 pm
Saturdays and Holidays*
- Pacific: 5 am - 5 pm
- Mountain: 6 am - 6 pm
- Central: 7 am - 7 pm
- Eastern: 8 am - 8 pm
Sundays
- Pacific: 5 am - 1 pm
- Mountain: 6 am - 2 pm
- Central: 7 am - 3 pm
- Eastern: 8 am - 4 pm
